Terms of service

These Terms & Conditions govern your use of our website and purchases made through Charlotte Dublin.

By accessing our website or placing an order, you agree to be bound by these terms.

1. General Conditions

Charlotte Dublin reserves the right to update, change, or replace any part of these Terms at any time.
It is your responsibility to check this page periodically for updates.

2. Online Store Terms

By using this website, you confirm that:

  • You are at least 18 years old, or have permission from a parent or guardian

  • You will not use our products for any illegal or unauthorized purpose

  • You will not violate any laws in your jurisdiction

3. Product Information

We aim to display product colors, images, and descriptions as accurately as possible.
However, variations may occur due to monitor settings or supplier updates.

All products are subject to availability.

4. Pricing & Payment

Prices are listed in your local currency where possible.
We reserve the right to modify prices at any time.

We accept major payment methods including:

  • Credit/debit cards

  • PayPal

  • Shopify Payments

  • Other methods as available at checkout

Payments are processed securely.

5. Shipping

Shipping times, costs, and conditions are defined in our Shipping Policy, which forms part of these Terms.

6. Returns & Refunds

Our Returns & Refund Policy (Exchanges & Returns Policy) outlines the conditions under which refunds or exchanges are accepted.

This policy also forms part of these Terms.

7. Limitation of Liability

Charlotte Dublin is not liable for:

  • Delays due to customs, postal services, or courier issues

  • Incorrect address information provided by the customer

  • Misuse of purchased products

  • Losses that are not the direct result of our negligence

To the fullest extent permitted by EU and Irish law, our liability is limited to the purchase price of the product.

8. Personal Information

Your submission of personal data is governed by our Privacy Policy.

9. Prohibited Uses

You may not use our site for:

  • Illegal, abusive, or fraudulent activities

  • Spreading viruses or malicious code

  • Collecting personal data of others

  • Violating intellectual property rights

Violation may result in termination of your access.

10. Intellectual Property

All content on this website—including text, logos, graphics, product images, and design—is the property of Charlotte Dublin or its content suppliers.

Use without permission is prohibited.

11. Governing Law

These Terms are governed by the laws of Ireland and applicable EU consumer protection laws.

Any disputes shall be resolved under Irish jurisdiction.

12. Contact

For questions regarding these Terms, please contact us:
📧 info@charlotte-dublin.com